Now Hiring - Sales Support Specialist in Danvers, MA

Power Sales Group Inc. is looking for a Sales Support Specialist to join our team. We are a manufacturer's representative firm specializing in sales of medium-voltage and high-voltage equipment to electric utilities, industrials, and specialized contractors in the Northeastern US.

The Sales Support Specialist position involves working closely to support our inside account managers. It is a non-commission position that does not include cold calling. This is a position for someone interested in a long-term career opportunity in an office environment. Training will be hands-on as we believe the best way for you to learn is to dive right in. (With the help of our inside account managers, of course!) It’s extremely important the Sales Support Specialist asks questions, can take constructive feedback, and learn from their mistakes.

Sales Support Specialist Job Duties:

• Enter a heavy volume of orders, acknowledgements, documents, and invoices into Salesforce.com (CRM).
• Assist our inside account managers in the preparation of quotations, processing of orders, and handling customers issues via email and occasionally on the phone.
• Communicate with manufacturers to obtain information for order process completion.
• Understand the order process.
• Verify recorded information to ensure accuracy, completeness of data, and identifying potential issues.
• Manage and prioritize daily emails and tasks.

Sales Support Specialist Requirements:

• Minimum high school diploma
• College degree preferred or equivalent experience
• Customer service experience is a plus
• Able to multi-task and proactively prioritize
• Acute attention to detail
• Microsoft Office Suite (Outlook, Excel and Word)
• Aptitude for mastering new software applications, such as [please apply online] organizational skills

Sales Support Specialist Benefits:

• Great hourly rate
• Significant employer contribution to health insurance
• Paid vacation and holiday
• Casual and dynamic work environment
• Generous 401(k)

If you:

• Have an interest inworking as part of a team toward the common goal of understanding and meeting the needs of our customers.
• Are confident and take initiative.
• Take ownership for your role in a company and find ways to grow and help the company grow.
• Believe that good relationships are key to good customer service.

Power Sales Group, Inc. would like to meet to you!

Job Type: Full-time

Pay: $43,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off
• Profit sharing

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person